Privacy Policy
Last updated: July16, 2025
This Privacy Policy explains how Smith & Harper (“Site”, “we”, “us”, or “our”) collects, uses, and shares your personal information when you visit our website, make a purchase, or otherwise interact with our services (together, the “Services”).
By using our Services, you agree to the practices described in this Privacy Policy. If you do not agree, please refrain from using our Services.
Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, for operational or legal reasons, or to meet regulatory requirements. Updates will be posted on this page with a new “Last updated” date.
Information We Collect
Information You Provide Directly
When using our Services, you may share information such as:
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Contact details (name, email, phone number, address)
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Order details (billing/shipping addresses, payment confirmation, email, phone number)
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Account information (username, password, security questions)
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Customer service information (details you provide when contacting us)
Providing some information is optional, but certain features may not work without it.
Information Collected Automatically
We may collect “Usage Data” through cookies and similar technologies. This includes:
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Device and browser type
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IP address and network details
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Activity on our Site (pages visited, time spent, interactions)
Information from Third Parties
We may receive information from service providers and partners, including:
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E-commerce platforms such as Shopify (to operate the Site)
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Payment processors (to handle transactions)
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Marketing and analytics partners (to help us improve and personalize the Services)
How We Use Your Information
We use the personal information we collect to:
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Provide and deliver our products and Services
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Process payments, manage orders, and handle returns/exchanges
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Communicate with you about your account, purchases, and support requests
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Send marketing and promotional communications (if you have opted in)
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Detect, investigate, and prevent fraud or misuse of our Services
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Improve, personalize, and optimize our Site and offerings
Cookies
Like many websites, we use cookies to remember preferences, analyze usage, and improve performance.
You may disable cookies through your browser settings, but this may limit functionality of the Site.
For details on Shopify cookies, see Shopify Cookie Policy.
Sharing Personal Information
We may share information with:
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Service providers (IT, hosting, fulfillment, payment, analytics, customer support)
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Marketing and business partners (for promotions and advertising)
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Affiliates or related companies within our business group
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Legal authorities when required by law or to protect our rights
We do not sell or trade your personal information.
Third-Party Links
Our Site may contain links to external websites. We are not responsible for their privacy practices or content. Please review their policies before sharing personal data.
Children’s Privacy
Our Services are not directed to children and we do not knowingly collect information from individuals under 16. If you believe a child has provided us data, please contact us so we can delete it.
Data Security & Retention
We take steps to protect your personal information but cannot guarantee absolute security.
We retain your information as long as necessary for order fulfillment, legal obligations, or business purposes.
Your Rights
Depending on where you live, you may have the right to:
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Access and request details of your personal information
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Request correction or deletion of your data
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Receive a copy of your data in a portable format
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Restrict or object to how we process your data
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Withdraw consent (if applicable)
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Opt out of marketing communications via the unsubscribe link in emails
We will not discriminate against you for exercising these rights.
Complaints
If you are not satisfied with how we process your data, you may contact us (details below) or file a complaint with your local data protection authority.
International Users
Your information may be processed outside your country, including in regions where our partners or providers operate. When required, we use recognized safeguards such as Standard Contractual Clauses to ensure adequate protection of your data.
Contact
If you have questions about this Privacy Policy, our practices, or wish to exercise your rights, please contact us: